Map a triggered email sequence with branches, delays, and conditional sends.
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An email automation flow diagram shows how an automated email sequence runs from a trigger event through timed steps, conditional branches, and exit points. Core elements include the entry trigger, wait or delay steps, individual emails, decision splits based on opens or clicks, goal and conversion checks, and unsubscribe or exit conditions. It makes the logic of a drip or nurture campaign visible at a glance.
Lifecycle and email marketers use this diagram to design welcome series, abandoned-cart flows, and re-engagement campaigns in tools like Klaviyo, Mailchimp, or HubSpot. It is ideal for planning an email automation flow before you build it, reviewing the logic with stakeholders, and debugging why a drip campaign sends the wrong message.
It is an automated sequence of emails sent based on a trigger and timing rules, with branches that change what a subscriber receives based on their behavior.
The key parts are a trigger, delay or wait steps, individual emails, conditional branches based on opens or clicks, goal checks, and exit conditions like unsubscribing or converting.
Start by defining the entry trigger and goal, map the emails and the delays between them, then add branches for engaged versus unengaged subscribers before building it in your email platform.
A welcome series, an abandoned-cart recovery flow, a post-purchase upsell, and a win-back re-engagement campaign are the most common automated email flows.
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